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Shipping & Returns

Downloadable products can be downloaded immediately from our servers when you receive an e-mail with instructions on how to download. This e-mail is sent automatically to the customer as soon as the order is processed. Due to the nature of downloadable items, we do not accept returns.

Items that need to be delivered, such as CDs, will be shipped to you�as soon as the order has been processed. We do not allow CDs to be returned, but we will send a replacement for damaged CDs. For non-digital products, we will accept returns and will�give you a credit if the items are returned in its original undamaged condition�within 30 days.

Please send item/s to be returned to:

Gem's Cottage
13107 Bay Meadow Ct.
Chino, CA 91710

Kindly include a note as to why you are returning the items.

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